FAQ

WHERE DO YOU DELIVER?

Ronnies ships from the Netherlands to the enabled European Union destinations shown at checkout.

Netherlands orders from €99 qualify for free shipping. Enter your address at checkout to see the available shipping options and costs for your order.

HOW IS CONDITION SHOWN?

Every piece is individually checked before it makes it into the Ronnies edit. We describe the condition as clearly as possible and always mention any noticeable signs of wear or imperfections in the listing.

Vintage has lived a little — and we think that’s part of its character. Always check the description and photos before making it yours.

ARE ALL PIECES ONE OF ONE?

Most of them, yes. That’s part of what makes vintage special. We usually only have one of each piece, so once it’s gone, it’s gone.

Every now and then we might find something similar, but no two vintage pieces are ever quite the same. Different wear, details and history give each one its own character.

HOW DO I CHOOSE A SIZE?

Vintage sizing can be a little different, so don’t rely on the label alone. We provide our recommended fit and measurements in each listing to help you find the right size.

For an easy comparison, measure a similar piece from your own wardrobe and compare it with the measurements listed.

Need a specific measurement or want to see how a piece looks when worn? Just send us a message, we’re always happy to check it for you. The easiest and quickest way to reach us is via Instagram.

CAN I RETURN AN ITEM?

Of course. Sometimes a piece just isn’t the one once you try it on at home. Let us know within 14 days after the day you receive your item; after notifying us, you have another 14 days to send it back. You may inspect it as you would in a shop—please handle it with care.

Ordinary return shipping is your responsibility, unless we agree to cover it or applicable law requires otherwise. For the full details and to start your return, visit our Returns page or email info@ronniesvintage.com.